Our Most Recent Service Reviews
Most of the employees are extremely professional and courteous and personable. They will call you when they're ready to come or if they've been canceled. All the work I've had done has been great and the equipment works fine.
Is all about the sale…. Had a new heat pump and evaporator installed at my residence. Out with the old in with the new. All went well with the installation and it was even expedited. Upon completion I had a hard time with follow up work to complete ...the install. Now, finally, the system is installed and working as proposed. I asked the question regarding a rebate for the units that were put in and was told “I will check on that”. Well after a couple weeks I haven’t heard anything back and I proceeded to call the manufacturer of the system (Lennox) myself. I was told by them that there were rebates for certain models and units but that information was to be conveyed by the participating and registered dealer (JSP). I made another phone call to inquire followed by an email. I was told again that “I will check on that”. It is now close to end of another business week and I haven’t heard a thing. A simple answer should not take this long. NOT happy after spending a good amount on a new system. Thanks for allowing me to vent and Buyer Beware…Get the answers to these questions before signing the dotted line.Read More...
Randy was full of information and very professional. He helped us make the right decision on the HVAC system that would be the best for our needs.
Cody Murr did an excellent job, repairing plumbing problem. And explaining other plumbing issues. We give him a five star review. Sally Bermanzohn
Very positive experience with their electrician Michael Kraiza - very professional and knowledgeable!
Michael Kraiza is an exceptional employee please give him a raise immediately!!
Michael Kraiza Really nice
We were Heckeroth customers and this was the first service call since the merger. It was easy to make an appointment for our annual generator service. Great communication from the office and from our service tech Alex. Alex was on time, professional, and ...efficient.Read More...